GA4 Dashboard Guide: How to Build Dashboards That Actually Get Used

GA4 Dashboard Guide: How to Build Dashboards That Actually Get Used

13 min read
Abhinav Pandey
Abhinav Pandey
Founder, Anomaly AI (ex-CTO & Head of Engineering)

Most GA4 dashboards die the same death: someone spends hours building one, the team glances at it once, and then everyone goes back to asking "can you pull the numbers for me?" in Slack.

The problem isn't the tool. It's that most GA4 dashboards are built around data availability ("here's everything GA4 tracks") instead of decision-making ("here's what you need to act on today"). This guide walks through how to build GA4 dashboards that people actually open, across four different platforms — from GA4's native interface to AI-powered alternatives.

Before You Build: The 3-Question Framework

Before opening any dashboard tool, answer these three questions. They determine whether your dashboard gets bookmarked or forgotten.

1. Who is looking at this dashboard?

Different audiences need different dashboards:

  • Executives want 3-5 KPIs with trend arrows. No filters, no drill-downs — just "are we up or down?"
  • Marketing managers want campaign performance with the ability to filter by channel, date range, and segment
  • Product teams want feature adoption, user flows, and conversion funnels
  • SEO/content teams want page-level performance: traffic, engagement, and ranking queries

2. What decisions will this dashboard inform?

Every metric on the dashboard should tie to an action:

  • Bounce rate by landing page → decides which pages need content improvements
  • Conversion rate by source → decides where to increase ad spend
  • Session duration by device → decides mobile optimization priorities

If a metric doesn't trigger an action, remove it. Dashboard clutter is the #1 reason people stop checking.

3. How often will someone look at this?

  • Daily: Real-time traffic, conversion monitoring, error tracking
  • Weekly: Campaign performance, content engagement, acquisition trends
  • Monthly: Executive KPI summary, channel mix, year-over-year comparisons

Match the refresh frequency to the check-in cadence. A monthly dashboard doesn't need real-time data.


Method 1: GA4's Native Dashboard Tools

GA4 doesn't have a traditional "dashboard builder" like Universal Analytics did. Instead, it offers three ways to create dashboard-like views.

Option A: Custom Reports (Library)

GA4 lets you customize the left-hand navigation with your own report collection.

  1. Go to Reports in the left sidebar
  2. Click Library (bottom left)
  3. Click Create new collection
  4. Choose Blank or start from a template
  5. Drag report "topics" and individual reports into your collection
  6. Click Save and publish

Your custom collection now appears in the Reports sidebar for everyone with access to the property.

Best for: Creating a curated set of standard reports that your team can navigate without building explorations from scratch.

Option B: Explorations as Dashboard Views

GA4 Explorations are more flexible than standard reports and can serve as lightweight dashboards.

Free-form Exploration (pivot table style)

  1. Go to ExploreBlank
  2. Add dimensions: Session source/medium, Landing page
  3. Add metrics: Sessions, Conversions, Bounce rate, Avg. engagement time
  4. Drag dimensions to Rows, metrics to Values
  5. Apply date range and segments as needed

Funnel Exploration (conversion funnels)

  1. Go to ExploreFunnel exploration
  2. Define funnel steps (e.g., page_viewadd_to_cartbegin_checkoutpurchase)
  3. Toggle between open/closed funnel (closed = users must complete steps in order)
  4. Break down by dimension to see where specific segments drop off

Limitations of GA4 Native Dashboards

  • No real dashboards: You can't place multiple charts on a single page with custom layouts
  • Exploration limits: Max 10 dimensions, 10 metrics, and data retention caps (2 or 14 months depending on plan)
  • No scheduling: Can't email or Slack a dashboard on a schedule
  • Slow for large properties: Complex explorations on high-traffic sites can take 30+ seconds to load

Verdict: GA4's native tools work for quick ad-hoc analysis but fall short for team-facing dashboards that need to look polished, update automatically, and serve multiple audiences.


Method 2: Looker Studio (Google Data Studio) — The Free Standard

Looker Studio (formerly Google Data Studio) is Google's free dashboard tool and the most popular way to build GA4 dashboards. It connects natively to GA4 with no configuration.

Getting Started

  1. Go to lookerstudio.google.com
  2. Click CreateReport
  3. Select Google Analytics as the data source
  4. Choose your GA4 property and click Add
  5. Start adding charts, tables, and scorecards

Essential GA4 Dashboard Templates

Template 1: Executive Overview

Place these elements on a single page:

  • Scorecard row: Total Users, Sessions, Conversions, Revenue (with comparison period)
  • Time series chart: Sessions over time (last 30 days vs. previous period)
  • Pie chart: Traffic by channel group (Organic, Direct, Paid, Social, Referral)
  • Table: Top 10 landing pages by sessions + conversion rate
  • Date range control: Let viewers pick their own date range

Template 2: Acquisition Deep-Dive

  • Stacked bar chart: Sessions by source/medium over time
  • Scatter plot: Sources plotted by sessions (x-axis) vs. conversion rate (y-axis) — large bubble = more revenue
  • Table: All sources with sessions, bounce rate, conversions, revenue
  • Filters: Channel group, campaign name, country

Template 3: Content Performance

  • Table: All pages sorted by pageviews, with engagement rate, avg. engagement time, and conversions
  • Bar chart: Top 20 pages by pageviews
  • Heatmap table: Pages x device category showing engagement rate
  • Filter: Page path contains (to drill into blog, product pages, etc.)

Pro Tips for Looker Studio + GA4

  • Use blended data to combine GA4 with Google Search Console, Google Ads, or Google Sheets in one dashboard
  • Create calculated fields for custom metrics (e.g., revenue per session, goal completion rate)
  • Schedule email delivery: Click ShareSchedule email delivery to send dashboard PDFs on a recurring basis
  • Use community connectors to pull in data from HubSpot, Facebook Ads, Stripe, etc.

Limitations

  • Data freshness: Looker Studio caches GA4 data; real-time isn't truly real-time (15-30 min lag)
  • GA4 API quotas: Complex dashboards with many widgets can hit GA4's API limits, causing slow loads or errors
  • Learning curve: Building polished dashboards takes time; the drag-and-drop interface has quirks
  • No alerting: Dashboards are passive — they don't notify you when metrics change significantly

Verdict: Looker Studio is the best free option for GA4 dashboards. If your team uses Google Workspace, it's the default choice. But be prepared to invest 2-4 hours per dashboard for a polished result.


Method 3: Excel or Power BI Dashboards

If your organization standardizes on Microsoft tools, you can build GA4 dashboards in Excel (pivot charts + slicers) or Power BI.

Excel Dashboard Approach

  1. Get GA4 data into Excel using any method from our GA4 to Excel guide (Google Sheets bridge, BigQuery, or API)
  2. Create a data table from the imported data (Ctrl+T)
  3. Build pivot tables for each dashboard section (traffic by source, pages by engagement, conversions by channel)
  4. Create pivot charts linked to each pivot table
  5. Add slicers for interactive filtering (date range, device category, channel)
  6. Arrange everything on a dedicated Dashboard sheet with a clean layout

For detailed Excel techniques, see our Excel data analysis guide.

Power BI Approach

  1. Connect to GA4 via BigQuery (Power BI has a native BigQuery connector) or import CSV/Excel files
  2. Build a data model with relationships between dimensions and metrics
  3. Create visuals: cards, line charts, bar charts, tables, maps
  4. Add filters and slicers for interactivity
  5. Publish to Power BI Service for sharing and scheduled refresh

When to Choose Excel/Power BI Over Looker Studio

  • Your organization already uses Microsoft 365 and Power BI
  • You need to combine GA4 data with internal data (CRM, ERP, financial systems) that lives in Microsoft tools
  • Compliance requires data to stay within your Microsoft tenant
  • You need Power BI's advanced modeling features (DAX, relationships, row-level security)

For a broader comparison of BI tools, see our Power BI vs Tableau vs QlikView comparison.


Method 4: AI-Powered GA4 Dashboards

Traditional dashboards have a fundamental problem: someone has to decide what goes on them before anyone looks at the data. That means you're pre-selecting which metrics matter, which segments to show, and which time periods to compare. If the interesting insight lives outside those choices, nobody sees it.

AI-powered dashboards flip this. Instead of designing a static layout, you connect your GA4 data and the AI generates dashboards based on what's actually happening in your data — surfacing anomalies, trends, and segment differences automatically.

How It Works with Anomaly AI

  1. Sign up and connect your GA4 property
  2. Ask for a dashboard: "Build a dashboard showing traffic trends, top pages, and conversion rates by source"
  3. The AI inspects your GA4 schema, selects relevant dimensions and metrics, generates SQL queries, and builds visualizations
  4. Every chart shows the query behind it — full transparency, no black box
  5. Ask follow-up questions to drill into anything: "Why did organic traffic drop last week?"

What AI Dashboards Do That Static Ones Can't

  • Automatic anomaly detection: Flags unusual spikes or drops without you having to stare at charts
  • Dynamic exploration: Ask follow-up questions instead of building new charts for every new question
  • Cross-source joining: Combine GA4 with BigQuery, Google Sheets, MySQL, or Snowflake data in one dashboard
  • Plain-English insights: Get written explanations alongside charts, not just numbers

When AI Dashboards Make Sense

  • You don't have a dedicated analyst to build and maintain Looker Studio reports
  • Your questions change frequently — you need answers, not pre-built charts
  • You want to combine GA4 with other data sources without building complex data pipelines
  • You need dashboards that explain the "why" behind the numbers, not just show them

Essential GA4 Metrics for Every Dashboard

Regardless of which tool you use, these are the metrics worth tracking in GA4 dashboards, organized by use case.

Traffic & Acquisition

Metric What It Tells You Action Trigger
Active users How many people visited Sudden drop = investigate traffic source or site issue
Sessions by source/medium Where traffic comes from Low-performing source = reallocate budget
New vs returning users Audience growth vs retention All new, no returning = retention problem

Engagement

Metric What It Tells You Action Trigger
Engagement rate % of sessions that engaged (>10s, 2+ pages, or conversion) Below 50% = landing page or content problem
Avg. engagement time How long people actively spend on pages Very low on long-form pages = content isn't resonating
Views per session How deep users go Close to 1 = poor internal linking or irrelevant traffic

Conversions

Metric What It Tells You Action Trigger
Key events (conversions) Total goal completions Declining trend = funnel or traffic quality issue
Session conversion rate What % of sessions convert Source with high traffic but 0% rate = wrong audience
Revenue (if e-commerce) Bottom line impact Revenue per user trending down = pricing or AOV problem

5 GA4 Dashboard Mistakes That Kill Adoption

1. Too Many Metrics

If your dashboard has more than 10-12 widgets on a single page, people won't read any of them. Ruthlessly cut to the metrics that drive decisions. Everything else goes on a separate deep-dive page.

2. No Comparison Period

A number without context is meaningless. "10,000 sessions" — is that good? Bad? Always show a comparison: previous period, same period last year, or a target/benchmark. Scorecards with green/red trend arrows communicate instantly.

3. Using GA4 Default Metrics Without Explanation

GA4 renamed many metrics (bounce rate → engagement rate, goals → key events). If your audience is used to Universal Analytics terms, add labels or a legend. Better yet, use calculated fields with business-friendly names ("Signup Rate" instead of "key_event_rate").

4. Not Setting Up GA4 Events Properly

Your dashboard is only as good as the data feeding it. If key events aren't configured correctly in GA4, your conversion metrics will be wrong. Before building a dashboard, audit your GA4 event tracking to ensure all critical actions (sign-ups, purchases, form fills) are captured.

5. Building One Dashboard for Everyone

An exec and a campaign manager need completely different views. Build separate dashboards (or separate pages within one report) for each audience. A 15-page dashboard that tries to serve everyone serves nobody.


Which Dashboard Tool Should You Use?

"I just need to monitor a few KPIs quickly."

GA4 native (Custom Reports + Explorations). Zero setup, always up to date.

"I need polished, shareable dashboards for my team."

Looker Studio. Free, connects natively to GA4, supports scheduled email delivery.

"My organization runs on Microsoft tools."

Power BI or Excel. Connect via BigQuery or API. See our GA4 to Excel guide for connection methods.

"I want dashboards that build themselves and explain what's happening."

Anomaly AI. Connect GA4, ask for a dashboard in plain English, get charts with explanations and SQL transparency.

Frequently Asked Questions

Did GA4 remove the dashboard feature from Universal Analytics?

Yes. Universal Analytics had a built-in "Dashboards" section where you could place widgets on a canvas. GA4 replaced this with custom report collections and explorations, which are more powerful but require a different workflow. For traditional dashboard layouts, use Looker Studio.

Can I build a real-time GA4 dashboard?

GA4's native Realtime report shows the last 30 minutes of activity, but it can't be customized or shared as a dashboard. Looker Studio with GA4 has a 15-30 minute data lag. For near-real-time, enable BigQuery streaming export and build dashboards on top of BigQuery.

How many dashboards should I create for one GA4 property?

Start with 2-3: an executive overview (5 KPIs), an acquisition/marketing dashboard, and a content/product dashboard. Add more only when a specific team needs a dedicated view. Fewer dashboards that get used regularly beat 20 dashboards that nobody opens.

Can I combine GA4 data with other sources in one dashboard?

Yes, depending on the tool. Looker Studio supports blended data sources (GA4 + Search Console + Sheets). Power BI can combine GA4 (via BigQuery) with any other data source. Anomaly AI connects GA4 alongside BigQuery, MySQL, Snowflake, and Excel in one analysis.


Get Started

Ready to build GA4 dashboards without the manual work? Get started with Anomaly AI — connect your GA4 property and have an AI analyst build your first dashboard in minutes.

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Abhinav Pandey

Abhinav Pandey

Founder, Anomaly AI (ex-CTO & Head of Engineering)

Abhinav Pandey is the founder of Anomaly AI, an AI data analysis platform built for large, messy datasets. Before Anomaly, he led engineering teams as CTO and Head of Engineering.